SMS & privacy policy.

SMS messaging terms

• Purpose. With your consent, Grosse Pointe Insurance Solutions sends text messages regarding quotes, policy service, renewals, claims, billing reminders, and documents you request.
• Consent. Opting in occurs when you provide your mobile number and expressly agree to texting on one of our forms or with an agency representative. Consent is not a condition of purchasing any policy.
• Which number to use. Our published office phone number is a voice line and should not be used for texting. Agency text conversations are sent through the agency’s designated HawkSoft texting service. Reply to the agency message you received; if you have not received one, call your office to start the conversation.
• Frequency & rates. Message frequency varies with your policy activity. Message and data rates may apply per your carrier plan.
• Opt out. Reply STOP to any message to end texts; reply HELP for assistance or call (313) 734-0550. Opting out doesn't affect your coverage or our other service channels.
• No sale of mobile data. Mobile numbers and SMS consent are never sold or shared with third parties for their marketing.

Privacy policy

• What we collect. Information you provide for quoting and servicing insurance: contact details, household and property information, and policy data.
• How it's used. Quoting with the carriers we represent, servicing your policies, claims assistance, and communications you've requested. That's the list.
• Sharing. With insurance carriers and service providers solely to quote and service your insurance, and where law requires. Never sold.
• Security. We limit access to personal information to staff who need it to serve you, and we retain it as required for insurance regulation and service.
• Your choices. Ask us anytime what we have on file, correct it, or set communication preferences: Carly@rgcins.com or (313) 734-0550. Email preferences: manage here.

Questions about this policy: Grosse Pointe Insurance Solutions, Grosse Pointe, MI 48236.